First impressions

How to Make a Great First Impression

By Viesturs Meikšāns6 min read
Two people meeting and connecting in conversation

Meeting someone new can be a real headache when it goes wrong — but communication skill is almost always the deciding factor in whether a first encounter turns into something worth continuing. The good news: the tricks that make a great first impression are learnable. Here are the most effective ones.

A great impression starts with listening

It sounds backwards — if everyone just listens, where's the conversation? But the biggest problem in any first meeting is that we don't really want to hear the other person. When we talk, we focus on ourselves. When they talk, we're busy rehearsing what we'll say next. You will never meet the real person if you're not genuinely interested in them. So the first skill to master is the most basic one in all human interaction: the ability to listen and actually hear.

1. Listen, properly

Talk about yourself non-stop and the other person gets bored — worse, they read you as self-absorbed. The single most important quality in a good first conversation is attention to the other person. A great communicator is always tuned in to whoever they're with. And tune in to more than words: a person's sighs, the way they hold their hands, a lowered glance often say more than their sentences do. Notice those signals and you can respond to what's really going on, which builds a far deeper and more honest connection. If listening is your weak spot, our communication tips for introverts dig into how to do it well.

2. Ignore nothing

If they sneeze, say "bless you." If their voice starts to tremble, offer them water. High-level communication is, at bottom, simply caring about the other person — and showing it in small, immediate ways.

How to recognise the right connection

First meetings come in every shape, but one thing is constant: a relaxed, informal setting lets you feel how you actually feel alongside the other person. A few questions worth asking yourself:

  1. Do you feel free and unforced in their presence? This one matters enormously.
  2. When you imagine spending time together, what shared activities suddenly sound appealing? Different people unlock very different interests in us.
  3. Do you grow together — or shrink?

Building on it: the skill of responding

Lasting connections rest on the ability to respond. An adequate response is appropriate, accurate and well-timed — and it can absolutely be trained.

1. The ping-pong reaction

Table tennis, literally and as a metaphor, is a superb training ground for communication. The game forces you to react instantly; you can't think your way through it, you simply concentrate on the ball coming at you. In conversation it's the same: all you concentrate on is what your partner just gave you. Miss the return and you lose the point — and the rally.

2. Mindfulness

Care for the other person, forget yourself, and genuinely listen to the micro-signals behind which sit emotions, thoughts and worries that may never be spoken aloud. We sense all of it. Mindfulness practice — learning through meditation to stay here and now rather than drifting off into your own thoughts while someone talks — sharpens exactly this sensitivity. It pays off in personal and business conversations alike.

3. Improvisation

Improv classes are an excellent way to develop spontaneity — the ability to be fully present and respond to what's actually in front of you, rather than the script in your head.

The perfect encounter

There's a famous story from 19th-century England. Two weeks before an election, the rival statesmen Gladstone and Disraeli happened to take the same woman to dinner on separate occasions. Afterwards she was asked to compare them. She said:

"When I dined with Mr. Disraeli, I left feeling he was the cleverest, most charming man in all the world. But when I dined with Mr. Gladstone, I left feeling that I was the cleverest, most charming woman in all the world."

Needless to say, the leader who could make a whole nation feel strong, capable and unique was the one who won. The same wish governs every first meeting: make the other person feel that they are remarkable, and the relationship blooms in a thousand colours. If you want to make that warmth land even with strangers, our piece on how to develop charisma is a natural next read.

Work on it 1:1

Make people feel remarkable

Listening, reading the room and responding well are trainable skills. Get precise feedback on how you come across in those crucial first minutes from Viesturs Meikšāns — online or in person.